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13 May 2021 (Last Updated May 13th, 2021 15:08) British Airways will be trialling Qmatic’s digital queuing technology for managing passenger flow at the airport. Share Article British Airways will test the technology on selected flights departing from Heathrow Terminal 5 for around three months. Credit: Bilal EL-Daou / Pixabay. British Airways is set to test a new digital queuing technology from Qmatic for handling passenger flow at the airport ...

British Airways introduces pre-booked virtual queuing slots for airport check-in Qmatic system will notify passengers it is their turn to check-in, allowing them to then go to a dedicated desk The video will auto-play soon8Cancel Play now Sign up to our free newsletter for the top North Wales stories sent straight to your e-mail Invalid EmailSomething went wrong, please try again later. Sign up now! When you subscribe we will use the information you provide to send you these newsletters. Your ...

British Airways set to trial digital queuing technology Primary tabs 13th May 2021 Using the new platform, customers will be able to book an allocated time slot for check-in to help improve passenger experience British Airways plans to begin trialling intelligent queuing technology developed by leaders in customer journey management, Qmatic which will enable travellers to book a check-in time slot before arriving at the airport. The new system will be tested over the course of three months on s...

The carrier hopes the system will enable customers to virtually queue at check-in by pre-booking their slot time in advance of arriving at the airport.

British Airways has made this announcement: British Airways will be trialling new intelligent queuing technology from Qmatic, that will enable customers to virtually queue at check-in by pre-booking their slot time in advance of arriving at the airport. The technology, that is optional for customers, will be trialled by British Airways for three months on…

Share British Airways is trialling new technology that will enable passengers to virtually queue at check-in by pre-booking their slot time in advance of arriving at the airport. BA is testing the technology, developed by Qmatic, for three months on selected flights departing from Heathrow Terminal 5. Passengers will be sent an email before travel inviting them to book their personal check in time, although the service is optional.   The Qmatic system notifies passengers when ...