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That the airline blames the process and not the people. >> and you dont want the guys fired, because they are trying to expedite the plane taking off on time. >> i dont, but talking to air canada today, and they said that look, two things are going on here, and one is that the guys are not representative of the proud culture that 27,000 other employees try to articulate everyday to their paying pas n passengers and for that reason they should be fired, but at the same time, they are recognizing ...