Dian Killian News Today

Plus: CEO beepers and Swiss mountains this week in The Memo.

December 10, 2020 In a team atmosphere, conflict can be perfectly healthy—but handling it can be difficult if you don’t have the right norms in place. In our Dec. 10 Quartz at Work (from home) workshop, consultant, coach, author, and podcast host Dian Killian offered a framework for effectively managing workplace conflict. It starts not with confrontation, but rather with a four-step exercise in self-management that makes it much easier to isolate the problem and find a resolution. Watch th...