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Complaints. earlier this year, they cited air canada for extreme delays. the carrier paid $4.5 million and resolved the dispute but added a statement air canada and d.o.t. have agreed to settle this matter without prejudice or any finding of wrongdoing. the d.o.t. also plans to widen protection for consumers unable to travel due to government restrictions during the pandemic that current regulations dont address. a trade group representing seven carriers tells nbc news that since the start of th...