Shoppers still appreciate service. Most resent doing unpaid work of paid employees at self-checkouts
OPINION
Source: chroniclejournal.com
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Big-Box Stores moving away from self-service
A recent trend has emerged among some big-box retailers, including Canadian Tire and Walmart, as they move away from self-checkout machines in favor of traditional cashier-based checkouts.
Source: itworldcanada.com
Why several big-box stores have ditched their self-checkouts
Despite the rise of self-checkout, some big-box stores that previously embraced it have recently ditched their machines and returned to an all-cashier format. Some of those stores say theft and customer preference were factors.
Source: cbc.ca