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The office was kind of in shambles. unfortunately we saw -- we had to pass two bodies of our colleagues which -- which was something that nobody should ever have to stomach. >> reporter: now amid questions of how all of that played out begins the long mourning by family and friends of the victims. robert hiaasen known as big rob, not just because he was tall -- >> he was just this big, generous gentle guy. >> reporter: gerald fishman, editor cal page editor and quiet and reserved with a knowledg...