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A Salesforce report claims that a lack of skills in artificial intelligence is preventing effective take-up of generative AI to enhance frontline citizen services across the public sector.
Salesforce has unveiled Public Sector Einstein 1 for Service, a software platform that hosts various artificial intelligence-powered capabilities that work to automate administrative tasks. Salesforce said Wednesday that the new product is based on its Einstein 1 platform and is meant for use by government workers.
The entry-level Salesforce Starter is a highly customizable, small business-friendly CRM that offers a clear upgrade path to Saleforce's more feature-rich tiers.