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Salesforce Announces AI-Powered Software Platform for Government Customers

Salesforce has unveiled Public Sector Einstein 1 for Service, a software platform that hosts various artificial intelligence-powered capabilities that work to automate administrative tasks. Salesforce said Wednesday that the new product is based on its Einstein 1 platform and is meant for use by government workers.
Nasi Jazayeri Service Cloud Voice Public Sector Einstein Sector Einstein Caseworker Narrative Generation Einstein Activity Capture

Salesforce Introduces Public Sector Einstein 1 for Service: Trusted AI and Automation Capabilities That Drive Efficiencies for Government Agencies -April 10, 2024 at 08:05 am EDT

New Caseworker Narrative Generation helps government employees work cases faster by automating manual tasks with AI Salesforce now offers several FedRAMP-compliant features for...
Nasi Jazayeri Salesforce Einstein Field Service Authorization Management Program Fed Us Department Of Defense Do Salesforce Field Service

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