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Samsung has become the most reliable brand in the personal computer (PC) space in the US, along with Apple.

In the American Customer Satisfaction Index (ACSI), Samsung has scored 83 points for customer satisfaction, tying with Apple for the first place. - SamMobile

A recent survey by the American Customer Satisfaction Index puts Samsung PCs on an equal footing with Apple Macs.

Customer satisfaction with personal computers – including desktops, laptops, and tablets – is stable at 79 (out of 100), according to the American Customer Satisfaction Index (ACSI) Household Appliance and Electronics Study 2021-2022. Satisfaction with desktop computers rebounds, up 3% to an ACSI

When it comes to customer satisfaction with personal computers – including desktops, laptops, and tablets – Samsung has surged 2%, tying Apple (up 1%), according to the ACSI Household Appliance and Electronics Study 2022-2023. This is the first time since 2003 that Apple hasn’t been in first pla

Samsung Electronics America bagged the highest rank for Overall Product Quality and Service for TVs and Home Appliances in the latest ACSI 2022 survey. - SamMobile

Apple once again tops an American Customer Satisfaction Index survey, which finds people generally are content with their PCs and tablets.

Apples customers are the most satisfied among personal computer buyers, with its Macs and iPads again beating stiff competition from Samsung and Acer.

Apple's customers are the most satisfied among personal computer buyers, with its Macs and iPads again beating stiff competition from Samsung and Acer.