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Covid lessons continue to shape the future of work, but not everyone in govt is listening

IF it were up to Ann (not her real name), she would not give up her good-paying job at a multinational business process outsourcing (BPO). But the odds were not in her favor. The BPO industry was nearing its deadline of a mandatory return-to-office (RTO) arrangement amid the Covid-19 pandemic.…
Metro Manila Philippines General Emman David Manggagawang Pilipino Mitch Locsin Lara Melencio

Some BPO firms opt to forego tax perks than stop WFH setup

File photo MANILA - At least four to six companies in the business process outsourcing (BPO) are willing to give up the fiscal incentives they are enjoying from the government just to adopt the work-from-home (WFH) arrangement, a newly organized group of BPO workers said. In a press conference Thursday, Alliance of Call Center Workers (ACW) co-convenor Lara Melencio said not less than four companies are choosing to forego their tax perks rather than force their workers to return to office, accor...
Metro Manila Philippines General Emman David Manggagawang Pilipino Lara Melencio Luke Espiritu

BPOs: Better to lose tax perks than workers | Jasper Y. Arcalas

SOME business-process outsource (BPO) companies are willing to forego their tax incentives rather than lose employees because of the return-to-office work requirement imposed by the government on locators, an industry group said. This comes amid a trend of high attrition rates in the sector, as BPO workers are willing to…
United States Metro Manila Philippines General Emman David Mitch Locsin Lara Melencio

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