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December 2, 2013
Information is not going to the insurance companies. how could that be two months in? >> well, whats happening is that these enrollment files are being sent to health plans. but they either include information thats missing or thats inaccurate. in some cases these enrollment files are coming in as duplicates or may not be arriving at all. until these enrollment files are coming in that are complete and accurate and can be processed, consumers coverage cant begin. theres a lot of work thats being...
December 2, 2013
As different as night and day, thats how the obama administration describes the healthcare.gov website after the weekend deadline to try to fix it. officials now say the site could handle 50,000 users at the same time and about 800,000 consumer visits a day. the average response time is less than one second. thats down from eight seconds. the obama administration admits there are still problems. insurers complain about so-called back end issues and point to enrollment files with missing or inacc...
November 8, 2013
More frustrated -- i wanted to go in and fix it myself but i dont write code. >> reporter: now, as for those enrollment numbers, administration officials have said they have been scrambling to put this information together for weeks now. part of the issue, because of the website, the insurance companies have been receiving a lot of bad enrollment files, and the companies have been having to go through those files, really sifting through the files one by one to sort the good data from the bad dat...