Ereavement Flight News Today

The chatbot promised to refund a passenger’s travel following a family emergency, but Air Canada argued that the rogue artificial intelligence lied.

The Tribunal judge said Air Canada’s suggestion that the chatbot was a “separate legal entity responsible for its own actions” didn’t make sense.

The airline has to pay damages after a judge rejected Air Canada’s suggestion that the chatbot was a “separate legal entity responsible for its own actions”