Escalations Team News Today

A customer found a metal screw in their food after using DoorDash, but when they tried to report the problem, the third-party app refused to help.

Brennan Lawson, a former content screener at Facebook, says that it can access deleted user messages and data in his $3 million suit against Meta

Brennan Lawson filed a lawsuit on Tuesday, claiming he was terminated after questioning a protocol that allowed moderators to retrieve deleted messages in Messenger.

A former Facebook content screener says he was fired for raising alarms about a new company protocol allowing employees to resurrect data that users deleted.

A former Facebook employee says he was fired for questioning a new company protocol that allowed staff to access deleted user data.

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Print A visitor to Arabic-speaking corners of Facebook or Instagram in recent days might have encountered a strange anachronism: thousand-year-old Arabic script salvaged from the past in order to trick modern algorithms. Over the last week, as Israeli jets have rained missiles and bombs on the Gaza Strip and Hamas fighters based there have launched rockets at Israeli cities, social media users have taken up the classical letterforms in an effort to circumvent what they describe as a wave of cen...