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Hurricane, during the pandemic. weve been giving out free ice, free water multiple days and trying to help the community in every aspect that we can because new orleans is about resilience, helping each other out, mutual relationship. nothing is mutually exclusive. were really trying our best to keep peace and order. but our best is not enough right now. >> reporter: im going to talk to you, i want to be eye level. i know youve been keeping the folks calm. why is there a wait now? did you run ou...