TCM0038120 - Changes - death (child): Death of a child - new claims (AG)
You should check the other guidance available on GOV.UK from HMRC as Brexit updates to those pages are being prioritised before manuals.
To deal with new claims that also notify you of the death of a child or young person, consider steps 1 to 21.
Note: From 6 April 2017, customers will only get the Family Element of Child Tax Credit where they are responsible for a child or children born before that date.
Note: The individual child element of Child Tax Credit will no longer be awarded for third and subsequent children or qualifying young persons in a household, born on or after 6 April 2017, unless it meets the exception criteria.
then
Step 6
Note: Where it is clear there is no overlap or the customer is included in another claim, the verification failure can be resolved without making any enquiries.
Check whether you can continue to process the work item. Follow the guidance in TCM0138020 (link is external) , then, if you can continue to process the work item
Compare the existing customer’s address and the failed customer’s address.
If the addresses are different, you can not be sure it is the same child or young person, go to Step 7.
If the addresses are the same, then it is the same child or young person, go to Step 8.
Step 2
Note: From 6 April 2017, customers will only get the Family Element of Child Tax Credit where they are responsible for a child or children born before that date.
Note: The individual child element of Child Tax Credit will no longer be awarded for third and subsequent children or qualifying young persons in a household, born on or after 6 April 2017, unless it meets the exception criteria.
Note: If you are dealing with a claim where an exception marker has been applied to any of the children/young persons included in the claim or the customer is reporting a change relating to an exception contact the Exception Team (This content has been withheld because of exemptions in the Freedom of Information Act 2000) . (This content has been withheld because of exemptions in the Freedom of Information Act 2000) For how to check if the exception marker has been applied, use TCM1000314.
TCM0284120 - Specialist areas - complex: change of circumstances - non-complex to complex
You should check the other guidance available on GOV.UK from HMRC as Brexit updates to those pages are being prioritised before manuals.
Checklist
Before you follow this guidance, make sure you are in the correct MU. Use TCM0322460 for the correct MU number.
Background
when an additional child joins a family that already includes 18 children
when a polygamous or polyandrous marriage takes place, resulting in three adult customers in the family
when a tax credits customer receiving Working Tax Credit (WTC) starts to receive income-related Employment and Support Allowance (ESA(IR))
TCM0284080 - Specialist areas - complex: change of circumstances - complex to non-complex
You should check the other guidance available on GOV.UK from HMRC as Brexit updates to those pages are being prioritised before manuals.
Checklist
Note: From 27th January 2021, there are no new claims to tax credits
Before you follow this guidance, make sure you are in the correct MU. Use TCM0322460 for the correct MU number.
Background
Some changes of circumstances will result in a complex case (including cross-border and family supplement cases) becoming non-complex, for example
death of a spouse in a polygamous or polyandrous marriage