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November 20, 2023
How often does retail leadership walk the shop floor?Not in a pre-announced way with the eventual photo-op and subsequent LinkedIn post.I mean, in an incognito way. To see what the customer and employee experience is really like.In a planned visit, of course the store will be presented in a pristine
November 19, 2023
[unable to retrieve full-text content]I wandered down to Soho to see the pop-up store of the TikTok famous brand, Cider Fashion. I was curious to see how this ultra-fast fashion brand was going to...The post Strong Cider first appeared on Retail Strategy Group
November 15, 2023
[unable to retrieve full-text content]Much has been made of the use of data, analytics, and technology in pro sports. Regardless of the advances, the fundamentals of the game should always be executed with precision....The post A Buffalo’s Dozen first appeared on Retail Strategy Group
November 11, 2023
NFL referees are part-time employees. Maybe the league should consider making them full-time.Executives should be part-time referees to occasionally mediate disputes in their companies.The key word is, occasionally.If executives are frequently getting involved to play referee, that might be a sign of a bigger problem.Let’s keep the full-time officiating in
November 9, 2023
There’s a difference between acting in haste versus acting with urgency.Haste – Moving quickly, but without control. Doing things in a frantic manner, almost to the point of panic. There is a sense of nervousness, anxiety, and stress. More mistakes will happen when working this way.Urgency – Moving quickly, but
November 8, 2023
[unable to retrieve full-text content]According to a recent WSJ article, retailers just want the right amount of stuff this Christmas. They might want a gift receipt. “After a holiday of too much inventory and...The post Get a Gift Receipt first appeared on Retail Strategy Group
October 27, 2023
When I first started at Ralph Lauren in 2015, sales were mediocre for Lauren. The UK wasn’t doing as well as Germany or France and no one really knew why. Margins were eroding, profitability was down and excess inventory was piling up. These things were not good for business and
October 25, 2023
[unable to retrieve full-text content]We presented yesterday in NYC for the Canadian Consulate General’s Technology Accelerator program. Our discussion focused on process innovation in retail and how that impacts the adoption of technology. Why...The post It’s Not You. It’s Me. first appeared on Retail Strategy Group
October 24, 2023
Our friends at the Accessories Council invited me to an intimate event at the beautiful Rizzoli bookstore for Diane Von Furstenburg’s book launch. DVF embodies women before fashion and she did not disappoint. She told a vivid story of how she started the brand by becoming an expert on prints and
October 20, 2023
We are thrilled to be a part of the ongoing success story that is the Canadian Technology Accelerator (CTA) program by the Consulate of Canada in New York City, focusing on US Retail Tech.For several years now, this program has been a game-changer for Canadian startups, providing invaluable support for