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/PRNewswire/ -- Companies and organizations succeed when they offer better experiences to their stakeholders, be they customers, employees, or suppliers. A...

The Herman Trend AlertJanuary 25, 20232023 Workforce-Workplace ForecastEvery year at about this time, The Herman Group issues its annual workforce-workplace forecast. This Herman Trend Alert is intended to provide employers with insights about what to expect in the coming years, so that they may position themselves for success. This forecast serves for

The Herman Trend AlertJune 1, 2022Bad Timing: Companies Reducing Mental Health ServicesAlthough post-Covid-19, most employers focused on supporting their workers' mental health services, now those same employers are cutting back on those expenditures. We have all heard the expression, "We may be through with Covid, but Covid is not through

The Herman Trend AlertApril 20, 2022Return on Bank ExperiencesLike many other service industries, banking has been concerned about its investments to deliver positive experiences to its customers and employees. To that end, the Toronto research, design, and branding firm SLD conducted an extensive study and discovered eight high-level insights. In

The Herman Trend AlertJanuary 5, 20222022 Workforce-Workplace Forecast--Part 2Every year usually beginning in December, I write the next year's workforce/workplace forecast. In part due to the global pandemic, many in the workforce have re-evaluated their previous values and attitudes. Over the last year, I have written about this re-evaluation; to

The Herman Trend AlertDecember 15, 2021Turning The Great Resignation into The Great Retention---Part 1Once again, I have so much to say that I am unable to get it all into one Trend Alert. So, dear readers, this Trend Alert will be Part 1 and you will find the balance of the information in

Access is the New Currency From: Access is the New Currency Last week, I was sitting with General Manager Ben Berdejo of the Doubletree Mazatlán, Mexico (yes, in-person and masked) and I was talking about solutions for their challenge that their domestic guests think of their location as a weekend destination. I suggested a series of ...