Experience Study News Today

Piers Lingle, Comcast senior vice president of customer experience, recently sat down with us to talk about a few of the latest customized features and solutions the company has developed.

Research from the University of Illinois at Urbana-Champaign finds college students derive belongingness from four factors, and having the cultural capital to navigate higher education is of greater importance for students from racial and ethnic minorities. A student’s sense of belonging while in college can play a role in psychological well-being, academic achievement and life satisfaction.

TROY, Mich.--Consumers are not comfortable with the testing and deployment of robotaxis1 on their city streets, according to the inaugural J.D. Power U.S. Robotaxi Experience Study,SM released today. The study provides the first consumer feedback from robotaxi riders and those who have interacted with robotaxis (non-riders) in their community.

/PRNewswire/ -- A new OneCause research study found that social donor loyalty continues to trend upward as nonprofits regain momentum and re-establish...

By Ashish Dhruva 10 Apr 2021 The author discusses the importance of establishing a continual cycle of effective and productive consumer engagement to stand out Ashish Dhruva of InterMiles The evolved and well-researched consumers of today demand tailor-made experiences and value-based offerings. They also demand experiences, which offer convenience, value and address their specifi...

linkedin The evolved and well-researched consumers of today demand tailor-made experiences and value-based offerings. They also demand experiences, which offer convenience, value and address their specific requirement while saving time. Walking the tightrope between the demands of consumers who are time-strapped but well-researched, brands need to invest heavily in creating convenient, timesaving, value heavy propositions that tick off all requirement parameters that consumers ...