Experience Trends News Today

COMMENTARY | Connecting with potential hires requires agencies to offer flexible, digital work arrangements, along with an opportunity to meaningfully s...

Despite some improvements in the health care workforce post-pandemic, the industry faces ongoing challenges with labor shortages, high turnover, and low employee satisfaction, making staffing partners crucial for mitigating these issues and ensuring quality care delivery.

Improving employee experience 'impactful step' to boost productivity, innovation, says expert

The last 10 years have brought substantial changes for the way businesses view customer experience. Read on to learn all about the evolution of CX.

Organizations must address employees' concerns and improve the in-office experience through better communication, technology, office design, and inclusivity.

Organizations must address employees concerns and improve the in-office experience through better communication, technology, office design, and inclusivity.

New Student Experience Trends Dashboard from Qualtrics and College Pulse gauges the current state of the postsecondary student experience and highlights opportunities for institutions to prioritize... | May 11, 2023

Hospitals and health systems must "move faster and get more creative to keep the amazing people we have," says provider experience expert Dr. Adrienne Boissy, CMO of Qualtrics.

Experiences for both groups are often lacking, according to a new report from Qualtrics, which suggests healthcare leaders act quickly to put empathy into action with "meaningful digital transformation."

In a new report, experience management company Qualtrics found that students, families, and alumni said their experiences at colleges and universities improved in 2022, making them likely to recommend these institutions.