Extra Help Unit News Today

Latest news on energy prices and market regulation

It comes after Ofgem ordered a review of people who were forced onto prepayment meters between the start of 2022 and the end of January 2023

An organisation has helped people in Scotland access more than £142 million.

By Helen Crane

The regulator has told Ovo it must improve its handling of complaints, after serious concerns were raised by Citizens Advice and This is Money.

I have helped over a thousand people during this cost of living crisis, many of them desperate, traumatised and even suicidal.

A few weeks ago we heard news reports that energy companies were breaking into the homes of vulnerable people and forcibly installing prepayment…

EVERY week we publish an article in this space outlining a policy opinion or explaining a particular piece of work that we in CAS do. But last week…

THE Citizens Advice network in Scotland is currently running Big Energy Saving Winter, a campaign encouraging people who are anxious or worried…

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