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February 28, 2023
The second of two planned updates to how Cincinnati's Emergency Communications Center takes calls is now in place.
August 31, 2022
The first of two new protocol systems for call-takers at Cincinnati's 911 center are now in place. You may think call-takers have a script they follow or a standard set of questions, but until now that was only the case for medical emergency calls.
July 9, 2022
Kingman’s 911 call center has added another layer of public safety telecommunications to its emergency response protocols to better respond to emergencies.