Formative Evaluation News Today

/PRNewswire/ -- Clarus Viewer Corporation and the University of Alabama in Huntsville (UAH) College of Nursing are excited to announce their collaboration in...

Background: Australia’s first short message service (SMS) crisis support service was launched by Lifeline Australia in July 2018. The pilot program was independently evaluated over a 240-day period. Aims: We aimed to examine the experiences of key staff employed in the Lifeline Text pilot and identify the skills and types of support required to deliver a high-quality SMS-based crisis support service. Method: In total, 22 interviews were conducted with 14 Lifeline Text crisis supporters and in-...