Gary Freund News Today

Court case over devices wouldn't scan or fax when low on ink will go ahead HP all-in-one printer owners, upset that their devices wouldn't sca...

How much ink does it take to scan a document?

Customers in the proposed class action said HP concealed how its printers enter an "error state" when low on ink, disabling scanning and faxing functions that do not require ink, and forcing them to buy unnecessary, high-margin ink cartridges. U.S. District Judge Beth Labson Freeman in a decision on Thursday found sufficient allegations that HP knew about the defect, citing a message board post where a support agent told a customer that his printer "will not function" withou...

A federal judge has rejected HPs bid to dismiss a lawsuit claiming that it intentionally designed its all-in-one printers to be unable to scan or fax when they are low on ink, as a means to...