Generation Customer Service News Today

Gain since july and europe mixed for the time being. Our road map with more bad data from american retailers. Walmart sales and profits below estimates, kohls disappoints blaming on the weather or a weaker consumer. David tepper says theres a time to make money and a time to not lose money. Can you guess what time it is now . Cisco beats as sales fall. John chambers sends the stock higher. First up walmart did report numbers of 1. 10 a share, a nickel below, sales fell for a fifth consecutive qu...

Mark Wilding of ServiceMax makes the case for understanding how service data can impact an entire organization - and explains why it is the key to building a...

Predicting the future using service data is fundamental to reducing downtime.

Asset data is already delivering intelligent insights on customers and machines. Joe Kenny of ServiceMax looks at how to take advantage of this opportunity...