Guest Data News Today

Ireckonu, a leading hospitality Middleware and Customer Data Platform (CDP) solution, today announced a partnership with The Grove, a prestigious five-star resort located in Chandlers Cross, Hertfordshire. This collaboration brings innovative communication technology to the iconic hotel so that The Grove can deliver exceptional and personalized experiences to their discerning luxury clientele.

/PRNewswire/ -- Red Roof confirmed today that they experienced a data incident on September 23, 2023 and issued notices to potentially-affected individuals and...

Hotels use, on average, 20 discrete on or above-property systems to service their guests, manage operations, and facilitate commerce. This complicated web of systems was born out of necessity, because of the complexity of running a hotel. As a result, data has become siloed, which in turn has led to new commercial and operational challenges. If we look at distribution specifically, those disparate systems are not just challenging to manage, they also result in significant revenue being left on t...

Article - Starfleet Research Launches Surveys for Research Reports on Hotel IoT Security, Pool Water Management, and Guest Data Capture - Starfleet Research has announced the launch of three new market research surveys for hotel and resort IT directors and other professionals in the hospitality industry. These surveys will serve as the foundation for three upcoming research reports that focus on various aspects of hotel and resort technology.

The convergence of Artificial Intelligence (AI) with Large Language Models (LLMs) is spearheading transformative changes in the hotels, travel, and tourism sectors. Imagine a world where AI-powered virtual assistants handle hotel bookings and curate personalized experiences for guests. Or where LLMs seamlessly bridge linguistic divides, offering instant translations for travelers. AIs prowess in forecasting flight patterns and streamlining itineraries dovetails with LLMs capability to help touri...

With demand for spa services outpacing resources available to deliver them, it is increasingly vital for spa operators to optimize how they align staff and service reservations to optimize revenue and profit per time booked.

Revinate, 4-time winner of the HotelTechAwards for Email Marketing and CRM, and Triptease, the #1 Direct Booking Platform for hotels, today announced their partnership to allow faster, simpler data sharing between hotel technology systems.