Harry Oler News Today

>> he was very, very aware of what he was doing when defending peoples lives, even if it was for the greater good. >> reporter: and it stayed with him? >> absolutely it did. >> reporter: medical records obtained by cnn stated years after miles return from iraq in 2004, he quote, began to experience depression with suicidal attempts. he recalled seeing dead bodies and often had graphic violent dreams. friends and family saw miles struggle with his ptsd but say he was doing generally okay. until j...

I feel like they failed him. >> reporter: the v.a. tells cnn that the emergency room staff, quote, followed proper mental health screening procedures and that miles had given medication he indicated helped him in the past. they refused to answer any more of our questions citing federal privacy laws. the friends and family of richard miles want the virginia to learn from their tragedy. they want the v.a. to figure out what they could have done differently with miles so the next veteran is admitte...

>> he knew the date and where he was when he had shot and killed people. >> reporter: katie hopper is miles exgirlfriend and mother to their daughter em lin. she said he left iraq but it never left him. >> he was very very aware of what he was doing when defending peoples lives, even if it was for the greater good. >> reporter: medical records obtained by cnn stated years after miles return from iraq in 2004 he quote, began to experience depression with suicidal attempts. he recalled seeing dead...