Page 8 - Hatbot News Today

A recent case of Air Canada forced to compensate a passenger misled by the airline's chatbot raises concerns on AI oversight in customer service.

Plus, an Ivy League school starts its first AI degree, and the technology nears "the end of the hype cycle"

Air Canada's chatbot told Jake Moffatt he could receive a bereavement discount after traveling, but another part of the website says the opposite.

The Tribunal judge said Air Canada’s suggestion that the chatbot was a “separate legal entity responsible for its own actions” didn’t make sense.

The airline has to pay damages after a judge rejected Air Canada’s suggestion that the chatbot was a “separate legal entity responsible for its own actions”

The U.S. Patent and Trademark Office said the acronym “GPT” is merely descriptive and conveys a feature of OpenAI’s product.

Google and OpenAI's chatbots have almost no safeguards against creating AI disinformation for the 2024 presidential election.

You need to know exactly what your sharing with Googles Gemini AI.

Romantic chatbots foster a toxic dynamic and relentlessly pry user data, The Mozilla Foundation found.

OpenAI relies on interactions with users to train ChatGPT; their responses could be causing the chatbot to change in unpredictable ways, an AI researcher says.