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That name down to make sure you can e-mail that person or management. you want to start this paper trail. >> even ask them for a confirmation number. they say we dont haveceñ?ñ?ñ?ñ. then how i do know that you canceled my service? youll get a bill in thexdñ?ñ?ñ. >> the way comcast serviceman handled this was all wrong. you need to make sure you get the confirmation, the mans name, and his e-mail in order to send that check. >> you say follow up with an e-mail and be nice. ryan was actuall...