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Medical information that they need to have to file a fully developed claim. and thats a big part of whats taking so long for these claims to get processed. >> jesse: it seems like the back log, at least weve been hearing p it until just recently, has this been going on for a long time? >> there has been a backlog of varying degrees for quite a few years. its only been in the past four or five years where the backlog has increased almost to the tune of 100, 125%. right now there are roughly 650,0...