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Received the letter from gm in september of 2010, stating that there was a recall. and to bring -- his car in. >> reporter: brenda, recovering now from a recent stroke, got the first recall notice from general motors. nine months after bens accident. a problem with the power steering was a possible explanation for the crash. but the evidence to prove it, bens pontiac g5, had been scrapped. >> learned a lesson there. couldnt find or retrieve the car. >> reporter: two weeks ago, gm sent the hairs ...

Steering was a possible explanation for the crash. but the evidence to prove it, bens pontiac g5 had been scrapped. >> learned a lesson there. couldnt find the -- couldnt find or retrieve the car. >> reporter: two weeks ago, gm sent the hairs a new recall notice. the key to the ignition on pontiac g5s can unexpectedly turn off, shutting off power to the airbags, the steering, and the brakes. its all just way too late. gm now admits it first noticed problems in its key ignition back in 2004, near...