2022 Email Marketing Benchmarks [HubSpot Data]
To improve your email marketing metrics, here are some useful email marketing benchmarks from a survey we conducted among hundreds of marketers.
Source: hubspot.com
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What Is Average Handle Time (AHT) and Does It Really Matter?
Average handle time (AHT) is a key metric that can help contact centers streamline their operations and improve customer satisfaction.
Lori Mankin Jesse Martin Andrei Costea Anwesha Roy Call Center Helper Microsoft Global State Of Customer Service
Source: cmswire.com