Improve Agent News Today

Making calls is an important part of doing business, but it can also be a time-consuming and frustrating process if you don't have the right tools. That's where call management software comes in! This type of software helps you make the most out of your calls by providing various features that can make your life easier.  This blog post will discuss what call management software does and how it can help improve your business operations. So, if you're ready to learn more, let'...

125-Year-Old Fraternal Benefit Society Plans to Employ the iPipeline Ecosystem to Improve Agent & Member Experiences—and Set a Foundation for Scalable

/PRNewswire/ -- iPipeline® announces that BetterLife, a life insurance company which has been serving individuals, families, and communities for more than a...

Voice Analytics Market to See Huge Growth by 2027 | ThoughtSpot, Verint Systems, Calabrio

Guardian Group Selects Sapiens to Revolutionize Customer Acquisition Solution and Improve Agents Experience Sapiens modern, intuitive... | April 11, 2022

REPAY and LiveVox Announce Partnership to Enhance Customer Experience and Improve Agent Performance Repay Holdings Corporation (NASDAQ: RPAY) ("REPAY"), a leading provider of vertically-integrated payment solutions, today announced a technology integration with LiveVox, a next-generation contact center platform. The partnership further enhances the LiveVox (News - Alert) customer experience by providing additional digital payment options and processing capabilities in either self-service or ag...