Inefficient Scheduling Process News Today

Customers. >> so a transcript of a video message, the company ceo sent to employees. he said were still not where we want to be with staffing and in particular with our flight crews. we simply need more staffing cushion for the up expected in this environment, and were bringing new people on board every day. he says that hes working on this. in your view is more hiring the answer? >> actually, were actually opposed to more hiring. they are going to have to hire some, but for us it is how they ar...

>> so that is -- that is what you think the issue is, the inefficient scheduling process. that is what has kind of come to a head here? >> yeah. its the scheduling processes. its also i.t. and the lack of true i.t. support. this has been going on, and weve identified some of these problems four years ago. weve seen this issue, the same issue that happened this weekend has happened for the past two years. we saw it this summer to a much greater degree, but my pilots are there making up time and w...