Inference Solutions News Today

Five9 Intelligent CX Platform identified as the Conversational AI leader with Generative AI, no-code IVA developer platform, and more SAN RAMON, Calif. - Five9 Inc. , provider of the Intelligent CX...

Five9 Intelligent CX Platform identified as the Conversational AI leader with Generative AI, no-code IVA developer platform, and more ...

For Allen Carpenter and Ken Workun, the sale of NetFore Systems to a U.S. company marks not so much the end of an era as the beginning of the next chapter in their entrepreneurial careers. Already an Insider? Log in Get Instant Access to This Article Become an Ottawa Business Journal Insider and get immediate access to all of our Insider-only content and much more. Learn More and Become an Insider Critical Ottawa business news and analysis upd...

Since the November 2020 acquisition of Inference Solutions by cloud contact center leader Five9, one in five new customers are now evaluating IVAs to streamline business operations and reimagine their

SHARE Zoom Video Communications Inc. late today announced that it has entered a deal to acquire cloud contact center provider Five9 Inc. in an all-stock transaction valued at $14.7 billion. Founded in 2001, Five9 offers cloud software for the enterprise contact center market with a software-as-a-service platform that has seen rapid growth over the last year thanks to the COVID-19 pandemic. Designed to help organizations move operations from legacy on-premise data centers to the cloud, the compa...

JCMR recently introduced Global Intelligent Virtual Agent (IVA) Market study with focused approach on market size & volumes by Application, Indust

B2B tech is poised to grease the wheels of post-Covid economic recovery 28 Dec 2020845 Views Image: Ian Blake Ian Blake spies the opportunities for B2B tech companies to leverage a strong position in facilitating remote working, customer service and e-commerce post-pandemic. December 2020 was the year Christmas came early, in the form of a tiny shot that promised to open the world up once more. But that vaccine can’t do the heavy lifting alone. Covid-19 devastated communities, bus...

Yellowfin Celebrates Growth and Increased Momentum, Expanding Marketing and Sales Teams Dec 23 2020 MELBOURNE, Australia, Dec. 23, 2020 /PRNewswire/ – Melbourne-founded global analytics software provider Yellowfin has expanded its global, US and EMEA regional Marketing and Sales teams with a number of high profile hires, including Lynne Salmon, Josh Read and Natalie Mendes, and new partnership deals following increased need for data and analytics software. Says Glen Rabie, Founder and CEO, "...