Despite challenges in personal voice calling revenue for telecom operators, the enterprise sector sees significant revenue from voice channels. With the rise of digital-native businesses in India, voice services like IVR, outbound calling, and contact center telephony remain vital for customer support. Industry experts foresee continued growth in voice communication alongside other digital channels.
TECH NEWS : Infobip partners with Nokia for telco APIs, enabling developers to create new use cases with 5G features. The collaboration streamlines developer expe
Nokia: Infobip’s use cases include CAMARA-compliant Number Verify and SIM Swap APIs, which are already live. The firm is also working to bring further use cases to market including Device Location and Quality on Demand APIs, having now signed 12 API collaboration agreements.
Infobip Unveils AI Hub For AI-Driven Conversational Customer Experiences menafn.com - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from menafn.com Daily Mail and Mail on Sunday newspapers.
Infobip says businesses are being forced to strike a balance between what they see important and what could be considered less important to save on costs.
Efficient automation will create more employment opportunities than ever in the communication space, says Ivan Ostojic of Infobip. He explains how B2C communication is evolving in the country.
Efficient automation will create more employment opportunities than ever in the communication space, says Ivan Ostojic of Infobip. He explains how B2C communication is evolving in the country.
Infobip said the Signals solution employs machine learning (ML) to automatically detect and block fraudulent traffic without requiring interventions from the business.