Page 2 - Interactive Intelligence News Today

Company positioned highest for ability to execute for second year in a row   Genesys®, a global cloud leader in customer experience orchestration, has been

Company positioned highest for ability to execute for second year in a rowSAN FRANCISCO, Aug. 25, 2022 /PRNewswire/ -- Genesys®, a global cloud le...

Transpire will add around 100 digital specialists to CI&T.

Tata Communications , a global digital ecosystem enabler, today enhances its InstaCC™ platform with digital features to transform customer engagement of enterprises.

Since implementing Genesys contact centre solutions with Pivotal Data, Sun International's conversion rate has improved significantly.

Clapham will develop the ecosystem of vendor relationships and focus on customer outcomes.

Iceland-based software company Advania has recently signed a “groundbreaking” agreement with Försäkringskassan, the Swedish Social Insurance Agency. The deal means that Advania will introduce a new information system to support the agency’s contact centre, which will entail telephony, email, chat and voice controlled self-services, amongst other related services.

Serial entrepreneur Don Brown launched his software business LifeOmic when he was 60, and has no plans to slow down. He's finally having fun.

Indy VC firm Sixty8 Capital launches $20M fund aimed at underrepresented founders It is clear that Black, women, Latinx and LGBTQ+ startup founders face an uphill battle when it comes to getting a share of the VC investment pie in Silicon Valley. Perhaps that’s why Sixty8 Capital, a firm based in Indianapolis, Indiana, smack dab in the middle of the country, has chosen to launch a new $20 million fund aimed at providing early-stage funding for underrepresented founders. The fund’s investors...

Press release content from PR Newswire. The AP news staff was not involved in its creation. Cambridge Quantum Appoints Professor Stephen Clark as Head of Artificial Intelligence April 12, 2021 GMT CAMBRIDGE, England, April 12, 2021 /PRNewswire/ -- Cambridge Quantum Computing ( CQC ) are pleased to announce the appointment of Prof. Stephen Clark as Head of Artificial Intelligence. Prof. Clark joins CQC from DeepMind where he was a Senior Staff Research Scientist and led a team working on grounde...