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Genesys Recognizes Winners of 18th Annual Customer Innovation Awards

Genesys Recognizes Winners of 18th Annual Customer Innovation Awards
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United statesCosta ricaPrnewswire genesysSiemens healthineersGenesys appfoundryLauren thompsonThomson reutersSomerset councilAdapthealth corpMethod communicationsRecognizes winnersAnnual customer innovationCustomer innovation awardsGenesys cloudUnited kingdom basedPartner implementation

Genesys Helps Organizations Deliver on their Customer Promises with Simplified Automated Task Management Solution

/PRNewswire/ Genesys®, a global cloud leader in artificial intelligence (AI)-powered experience orchestration, today announced a new easy-to-use task.

United statesMarielle sedinPrnewswire genesysOlivier jouveMary wardleyWork automationTask routingGenesys cloudIntelligent workload distribution

Lighthouse Works and Genesys Collaboration Results in 25% of New Blind Jobs Created in the United States Last Year

Lighthouse Works and Genesys Collaboration Results in 25% of New Blind Jobs Created in the United States Last Year
prnewswire.com - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from prnewswire.com Daily Mail and Mail on Sunday newspapers.

United statesTony batesKyle johnsonPrnewswire genesysMethod communicationsUniversal studiosFlorida department of childrenGenesys cloudLighthouse worksFlorida departmentLighthouse workLighthouse central

Genesys Cloud Surpasses $1 Billion ARR During Q1 Fiscal Year 24

/PRNewswire/ Genesys®, a global cloud leader in AI-powered experience orchestration, today announced that the Genesys Cloud CX™ platform has surpassed $1.

Steven caseyPrnewswire genesysTony batesPaul mckayArianne burnetteJessie johnsonVasupradha srinivasanForrester researchConversation automation solutionsForrester research incContact centerDiversity accelerator programService ccaaMethod communicationsGenesys cloudForrester wave

Newest Genesys Generative AI Capabilities Boost Power of Experience Orchestration

/PRNewswire/ Genesys® today announced expanded generative AI capabilities for experience orchestration, helping organizations unlock deeper customer and.

Prnewswire genesysRachel faulkner perezOlivier jouveGenesys appfoundryMethod communicationsGenesys cloudLarge language modelsAgent assistNatural language processingGenesys agent assist benefits employeesGenesys agentGenesys speechFaulkner perez

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