Interactive Voice Responses News Today

Contact center software helps companies manage customer interactions through multiple communication channels such as voice calls, emails, and live chats....

Radio Africa Productions heralds a new era in audio engineering.

The growing need for automated customer care services is one of the significant critical factors propelling the expansion of the contact center software...

A voice can be conjured to take on whatever construct the situation or job requires, Jennifer Kanari says.

Many businesses already have a future-ready customer service system in place – they just don’t know it. Abhishek Malhotra explains how the pandemic gave

The platform develops advanced voice AI technology to help businesses solve its B2C communication challenges

Abhishek Malhotra explains how the pandemic gave brands what they needed to deliver personalised CX across voice and digital channels.

Pune (Maharashtra) [India], May 3 (ANI/Mediawire): To address the burgeoning demand of hybrid work force for cloud technologies to sustain their business continuity and growth, TTBS has recently introduced Smartflo, a comprehensive and advanced cloud communication suite.