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Scammers exploit Malaysian animal welfare organisations, bank accounts frozen

ANN/THE STAR – Scammers are starting to target animal welfare organisations, and the first victims include the Paws Animal Welfare Society, Second Chance Animal Society, and Hope Johor. This has led to two of the bank accounts linked to Paws being frozen. Shelter manager Edward Lim said that the scammers’ modus operandi is to entice […]
Sandy Koh Iris Leong Kim Yeoh Paws Animal Welfare Society Second Chance Animal Society Edward Lim

Forrester: Despite Indian banks' continued focus on digital, quality of customer experience remains stagnant

New Delhi [India], August 17 (ANI/PRNewswire): According to Forrester (Nasdaq: FORR), due to COVID-19, more customers in India are relying on online channels for their banking needs. As India's banks slow the rate of new branch openings, digital channels will continue to become even more important. The India Banking Customer Experience Index Rankings, 2022 reveal, however, that while Indian banks improved their digital capabilities significantly, they have dropped the ball on in-person inter...
United States New Delhi Iris Leong Amit Bhatia American Express Indusind Bank

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