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Process. it makes it a one-step process or as close to a one-step process as possible. >> reporter: the program even helps veterans fill out most of their college applications. this is a first of a kind program here in california. so if it boshes well we hope to see it move to other states. jamie, back to you. >> having looked at this issue and this resolution potentially what do you hear from veterans about the situation theyre finding when they come home from war? >> reporter: yeah. its a toug...