Detailed text transcripts for TV channel - MSNBC - 20120908:09:43:00
>> okay, lets talk about the examples. jackielawson.com. >> jacquelawson.com, they are an e-greeting card company. and you subscribe to it on an annual fee. you get to the end of the period and they automatically renew you. and they hope you dont notice, but jackielawson, they will send you an e-mail. we will renew your subscription on this credit card, do you want to do it? >> why do they do that? presumably they lose customers? >> but they gain reputation and they gain credibility and they ear...
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