Jo Causon News Today

to tackling climate change, despite his decision to miss next months cop27 climate summit. a coin fit for a king. the first 50ps carrying the image of charles iii are struck, and will enter circulation in december. its redemption for ronaldo. after being dropped for discplinary reasons, he returns with a goal as manchester united progress to the knock—out stages of the europa league. good morning. it is a blustery day ahead with a band of rain pushing north and east but most of us se...

the worlds first fully working sand battery is installed in finland, with developers calling it a major breakthrough for green energy. and england chase victory over india at edgbaston to win the fifth test. borisjohnson�*s decision to appoint chris pincher as deputy chief whip is facing further scrutiny — as a former top civil servant at the foreign office, lord mcdonald writes to the parliamentary standards commissioner this morning, saying that borisjohnson was briefed in person...

allegation that may have been made, and something that trips the wire, if you like, its the threshold for former disciplinary action. a man is arrested by police in the us state of illinois — after six people were shot dead at an independence day parade. 50,000 people have been put on evacuation alert as floods hit sydney for the third time this year. a bbc investigation has found that children as young as 11 have been housed in temporary accomodation as record numbers are placed int...

Our consumer champion SALLY HAMILTON picked up the phone to find the quickest way to speak to a real person on some of the UKs busiest helplines.

Last night marked the 14th instalment of the awards, held annually, which recognise the customer service achievements of businesses and individuals across all

A survey last week revealed customer satisfaction is at its lowest point since 2015. But there are sparks of light amid the misery suffered by so many readers

A new report from The Institute of Customer Service reveals that UK consumers are more than willing to pay a premium for goods and services, in return for

Jo Causon, CEO of the Institute of Customer Service, reveals a third of those on the frontline of the insurance industry have been shouted and sworn at in the

Jo Causon, chief executive of the Institute of Customer Service, wrote in the letter that it is "disheartening" to have to report on the "unacceptable level"…

Speaking on Respect for Shop Workers Week, Ben said: “It's like we must accept that this is the price of running a small business. This is an industry we love