EU financial institutions lose over €5bn every year on customer acquisition
24 February 2021 16:40 GMT Signicat, a digital identity company, today revealed new analysis by P.A.ID Strategies that shows financial institutions are wasting at least €5.7 billion every year due to poor customer onboarding and abandonment. The analysis follows the release of Signicat’s regular report into the state of financial services onboarding, The Battle to Onboard 2020. This year’s report was the worst for the industry since it debuted in 2016, with 63%...
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Source: planetbiometrics.com