John Goward News Today

Billing, staffing, deployment and financial risk were shifted from Falck USA and to the city on Oct. 1 after months of negotiations

San Diego Assistant Chief Dave Gerborth said the move is improving service to the community.

According to Falck, the 911 ambulance provider in San Diego, emergency crews responded to at least 10 falls on Saturday alone.

For the first time since taking over San Diego’s ambulance contract in November 2021, Falck officials reported they hit their staffing requirement for the month of June.

Falck Mobile Health, San Diego’s emergency ambulance service provider, reported it exceeded the required service hours in June, the first time it has done so since its contract began in late 2021.

Falck USA set a city record for average ambulance hours after adding a subcontractor and undertaking a staffing surge with signing bonuses and higher salaries

Goward has more than 40 years of experience in the fire service and commercial ambulance fields combined.

San Diego's struggling ambulance provider appoints new chief of local operations. Longtime firefighter takes local helm for Falck USA with City Council slated to approve major contract changes Monday