John Mazzella News Today

  TORONTO -- Members of a federal government committee that regulates Canadian banking say they want the big banks to provide consumers a faster avenue to shut down fraud on their accounts — or face further action. The moves come after a CTV News Toronto investigation into a widespread fake taxi scam that showed how cunning fraudsters duped Torontonians wanting to help others during the pandemic — and then exploited weaknesses in fraud detection system to make off with thousands per cas...

  TORONTO -- Canadian big banks’ slow response to customers attacked by fraudsters is under fire by advocates after a Toronto woman trying to shut down her debit card due to a taxi scam was left waiting on hold for 40 minutes as she watched scammers drain thousands of dollars from her account. A CTV News Toronto test of the banks’ response showed while some banks responded in two minutes or less to a report of a stolen card, others waited upwards of half an hour to provide a real person...