Ken Whitehurst News Today

Chris Ross was pleasantly surprised when Tim Hortons sent him an email summarizing his "Roll up the Rim" winnings for the season. The email claimed Ross had won a boat valued at over $50,000 – but it was a mistake.

After having the foresight to book their Niagara Falls hotel rooms more than a year in advance, several families planning to take in the solar eclipse next month were shocked to find out their reservations had been cancelled.

U.S. airfares in January reached a 15-year low – excluding peak pandemic fares – but while our two countries have a lot in common, experts say Canadian travellers shouldnt expect the same deep discounts here.

With spring break just weeks away, Canadians looking to jet-set their way to a new destination either now or when prices come down in the spring are being reminded by experts to review their fares carefully.

Companies offering fast cash for houses — with promises of no Realtor fees and quick closings — are popular. But there’s no regulatory oversight and a Hamilton-area woman says using the “quick sale” option was a costly mistake.

A Scarborough homeowner is left footing the bill for damage to his appliances from a Toronto Hydro cable overload because the utility provider only has to accept liability for its equipment if there's "willful misconduct or negligence."

New credit card transaction fees businesses are allowed to pass onto customers will make him much more conscious about how and where he uses his credit card.

Federal governments in both Canada and the U.S. are targeting consumer surcharges, such as event fees, which often surprise buyers with increased costs at the end of a transaction. But while advocacy groups on both sides of the border welcome a crackdown, they say enforcement is also key.

An Alberta consumer is warning others to read the warranty and fully understand it before buying a big ticket item after he said he got the runaround from Samsung.

CBC’s investigative consumer program Marketplace celebrates its 50th season with a one-hour special that highlights key moments from the past five decades. The program has held corporations and governments to account since 1972 — but staff say over the years, access to those in power has dramatically changed.