Kenrickp Thomas News Today

David Peters of Buchanan said the Wells Fargo branch in Tanglewood lost the contents of a safe-deposit box rented by his mother, Janet Neighbors, who died in 2018. But as recently as November, the bank was still mailing him bills for the box’s rental.

The bank offered to drill the lock on Twig Gravely’s deceased sister’s safety-deposit box after he couldn’t locate its key. But when the drilling date and time arrived, Gravely and bank personnel found the lock already had been drilled open – and his sisters box was empty.

The bank offered to drill the lock on Twig Gravely’s deceased sister’s safety-deposit box after he couldn’t locate its key. But when the drilling date and time arrived, Gravely and bank personnel found the lock already had been drilled open – and his sisters box was empty.