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Print: A Surprisingly Effective Way to Engage Younger Consumers

Today’s brands have more ways than ever to connect with and engage their intended audiences. Meanwhile, consumers also have an array of options for staying in touch with their favorite brands. Print may be uniquely positioned to cut through the digital clutter and prompt so-called digital natives to engage and take action. This article explores how generational differences can affect consumers’ preferences when interacting with printed communications.
Communications Prompt Engagement Transactional Communications Consumer Transactional Communications Keypoint Intelligence Gen Zers Annual State

Is Print a Commodity?

Most businesses in the printing supply chain want to believe that print is not a commodity, and that print buyers will typically make purchases based on value rather than price. According to recent research of print buyers by Keypoint Intelligence, however, price is indeed a powerful factor that can motivate the print purchasing decision.
United States Keypoint Intelligence Buyer Purchasing Trends Specialty Printing

Maximizing the Benefits of Personalized Communications

In the constant battle for consumer attention, marketing managers have a variety of communication options—digital and physical—for reaching their customers. Despite ongoing concerns about data security and privacy, consumers still expect a personalized experience from the firms that they do business with. This article explores how personalized communications can foster loyalty, increase customer engagement, and ultimately deliver the best possible experience.
Keypoint Intelligence Customer Communications Consulting Service Transactional Communications Consumer Keypoint Intelligence Notice Personalization Customer Communications Consulting Service Reviewing Direct

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The Lasting Appeal of Physical Mail

Today’s customers have more options than ever when deciding how to interact with their transactional communications (i.e., bills and statements). Printed mail is no longer the only way to receive bills and statements, but many consumers still recognize and appreciate print’s value. This article cites recent research to highlight the importance of physical mail.
United States Transactional Communications Consumer Transactional Communications United States Postal Service Informed Delivery Keypoint Intelligence Printed Mail Remains

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