The cost of just-keep-it refunds could tick up to $4.4 billion for 2021 as retailers like Amazon and Target face record-high holiday returns
DHL workers place packages on a conveyor belt at a distribution center in Avenel, NJ. DHL eCommerce Solutions Ecommerce customers return more stuff
Cathy Roberson Dominick Reuter Kim Friddle Logistics Association Commerce Solutions Wall Street Journal
Source: businessinsider.com.au