Knowler Consumer News Today

A bunch of people with sinister intentions called Discovery Insure agents over the course of a few weeks recently; and pretended to be 19 separate policyholders, asking for their schedules to be e-mailed to them. And those agents obliged.

A consumer's six-year complaint ended up in the Pretoria high court

Even if you're all up to date on your car insurance premiums, a claim might be rejected if you’re in arrears on unrelated payments

"The results indicated that consolidation loan practices constitute predatory lending, which exacerbates household over-indebtedness."

Like many who are horribly over-indebted, Miriam hadn’t really interrogated her numbers: all she knew when she made that call to the country’s largest debt counselling company was that “my debt has got too much”.

Customers generally don’t respond well to corporate attempts to pull the wool over their eyes.

Long-suffering Vodacom customer spent a year trying to reverse telesales laptop deal and stop debit orders coming off his bank account

Long-suffering Vodacom customer spent a year trying to reverse telesales laptop deal and stop debit orders coming off his bank account.

When last did you access your credit record? Best you get to grips with your profile.

Vulnerable elderly people get signed up for services they do not want or have not asked for.